Shipping
Shipping and Pick-Ups
Products will be shipped within 3–5 business days after payment is received.
For local pick-up, orders will be ready within 1–3 business days after payment is received.
We currently ship within New Zealand only, but we're happy to discuss international orders—just get in touch.
Custom and Bulk Orders
We offer customisations on most of our products. If you’re after something a bit different, or looking to place a bulk order, just reach out through our contact page.
Candle Frosting and Bloom
Frosting
Please note that candles may frost. Frosting is when white marks form on your candle. This is normal for soy wax candles and does not affect the burn.
Bloom
Please note that candles may bloom. Blooming is when a white layer forms on your candle (it looks like dust). This is normal for beeswax candles and does not affect the burn. To remove bloom, simply wet a paper towel or soft cloth and rub/wipe the surface of the candle.